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STAGE 2 WATER SHORTAGE CONDITIONS Now in Effect as of June 9, 2016 

STAGE 3 WATER SHORTAGE CONDITIONS Lifted 

Dear Customer, 

Harris-Montgomery Counties Municipal Utility District No. 386 (the “District”) has lifted Stage 3 and triggered Stage 2 of its Drought Contingency and High Water Demand Plan for the Harris County portion of the District. This includes Customers in the Harris County portion of the District that includes Creekside Park and Carlton Woods at Creekside. The following limitations are MANDATORY. 

Irrigation is LIMITED to a maximum of two days per week as follows: 

Residents with an Even Numbered Address may irrigate from 8:00 p.m. on Sundays until 2:00 a.m. on Mondays; and from 8:00 p.m. on Wednesdays until 2:00 a.m. on Thursdays. 

Residents with an Odd Numbered Address may irrigate from 8:00 p.m. on Saturdays until 2:00 a.m. on Sundays; and from 8:00 p.m. on Tuesdays until 2:00 a.m. on Wednesdays. 

Non-Residential Customers may irrigate from 8:00 p.m. on Mondays until 2:00 a.m. on Tuesdays; and from 8:00 p.m. on Thursdays until 2:00 a.m. on Fridays. 

District residents who have previously lived in neighborhoods served by the WJPA in The Woodlands in Montgomery County will recognize the provisions of this program to be very similar to the defined irrigation program which is in effect 100% of the time in that part of the community. 

The District is a customer of Harris County Municipal Utility District 387 (“HC387”), which provides water supply services to the Harris County portion of the District. HC387 owns and operates two water supply facilities. The facility located in the Timarron subdivision that was damaged by the recent flood waters has been repaired ahead of the projected completion date. Both water plants are now operational. 

Customers are also mandated to 

  • Repair detectible water leaks within 72 hours of discovery. 

  • Refrain from using water to wash any motor vehicle, motorbike, boat, trailer, airplane or other vehicle except between the hours of 8:00 p.m. on the designated watering day(s) and 2:00 a.m. on the following day(s). Such washing, when allowed, shall be done with a hand-held bucket or a hand-held hose equipped with a functioning positive shut-off device. Vehicle washing may be done at any time on the immediate premises of a commercial car wash or commercial service station. Further, such washing may be granted a variance from this restriction in accordance with Section XII of this Plan if the health, safety, or welfare of the public is contingent upon frequent vehicle cleansing, such as garbage trucks and vehicles used to transport food and perishables. (This item does not apply except during peak demand hours between 2:00 a.m. and 9:00 a.m.)

Use of water to fill, refill, or add to any Aesthetic Water Use is prohibited except between the hours of 8:00 p.m. on the designated watering day(s) and 2:00a.m.on the following day(s). 

  • Operation of any ornamental fountain or pond for aesthetic or scenic purposes is prohibited except where necessary to support aquatic life or where such fountains or ponds are equipped with a recirculation system. 
  • Use of water from hydrants shall be limited to firefighting, related activities, or other activities necessary to maintain public health, safety, and welfare, except that use of water from designated fire hydrants for construction purposes may be allowed under special permit from the District. 
  • Use of water for the irrigation of golf course greens, tees, and fairways is prohibited except between the hours of 8:00p.m.on the designated watering day(s) and 2:00a.m.on the following day(s). However, if the golf course utilizes a water source for irrigation other than that provided by the District’s potable water supply system, the golf course shall not be subject to this restriction. 
  • To the extent not otherwise provided or otherwise in conflict with any of the above, all other Non-essential Water Uses are prohibited. 
  • Violators are subject to surcharges of up to two (2) times current water rates for all usage above the Monthly Residential Allocation or Monthly Non-Residential Allocation. The term “Monthly Residential Allocation” shall mean one hundred fifty percent (150%) of the usage for a residence in the District for the billing period prior to the initiation of the applicable drought stage, all as established by the Operator and/or Engineer. If the billing history for a particular residential Retail Water Customer is shorter than a full billing period, the average for which there is a record shall be used. The term “Monthly Non-Residential Allocation” shall mean one hundred fifty percent (150%) of a particular non-residential Retail Water Customer's usage for the billing period prior to the initiation of the applicable drought stage, all as established by the Operator and/or Engineer. Ifthe billing history for a particular non-residential Retail Water Customer is shorter than a full billing period, the average for which there is a record shall be used. 

Please share this information with your neighbors and encourage them to adjust their irrigation systems accordingly and to register to receive emergency alerts at http://www.municipaldistrictservices.com/notices.html. 

We appreciate your water conservation efforts and look forward to providing additional information in the near future. 

Board of Directors 

Harris-Montgomery Counties Municipal Utility District No. 386 

Harris-Montgomery Counties Municipal Utility District No. 386 Board of Directors meetings are open to the public. The June meeting is scheduled for June 30th at 2:00 p.m. in the offices of the WJPA located at 2455 Lake Robbins in the Woodlands. Regular meetings are scheduled on the fourth Thursday of each month at 2:00p.m. 

Water and Sewer Services: Contact the District’s water and wastewater operations company, Municipal District Services: 24 hour service--281-290-6503  Billing & Customer Care--281-290-6507

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